Metric,Small,Medium,Large,Average,% MoM Change,% YoY Change Revenue per Job,$192.86,$204.70,$215.86,$203.24,-1.08%,2.69% Recurring Customer Churn,5.60%,4.58%,4.53%,4.89%,-10.56%,-21.81% Direct Payroll to Revenue,41.48%,42.59%,42.42%,42.20%,0.86%,-3.54% Technician Turnover,144.0%,125.0%,107.6%,125.8%,-0.86%,-11.63% Technician Pay Rate,$19.75,$20.74,$21.46,$20.58,1.85%,-0.44% Revenue per Job Hour,$66.24,$60.20,$61.69,$62.41,0.46%,4.97%