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MaidCentral Newsletter – October 2025

Fall brings more than pumpkins and payrolls—big updates are here. Between livestreams, new tools, and a spotlight on industry benchmarks, October is packed with resources to help you manage smarter, grow faster, and stay ahead.

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Introducing the PCI Report – Your Monthly Benchmark Index

Join us for the first-ever webinar covering the PCI Report (Professional Cleaning Index). This monthly report is released on the third Thursday of each month and is paired with a live webinar that breaks down the key benchmarks and takeaways. The next session airs Thursday, October 16, 2025 at 3:30 PM ET—and will continue every third Thursday at 3:30 PM ET

Register Now! | View PCI Report

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Core KPI Webinar This Week

Join us this Wednesday at 2PM ET for a live webinar focused on October’s Core KPI: Absentee Rate Per Day. Discover actionable strategies to lower your absentee rate!

Register Now

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MaidCentral Pulse: Livestream Preview

Get a first look at what’s next for MaidCentral. Join us for the Pulse Preview Livestream on Wednesday, October 8, 2025 at 1:00 PM ET. See upcoming updates, hear about product direction, and get answers live.

Facebook | YouTube | LinkedIn

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Preview: Beyond the Surface: Unlocking Hidden Potential in Your Cleaning Team

 Join us live on October 8th, 2025, at 3 PM ET for an exclusive preview of Olu Auguste’s ISSA session – Beyond the Surface: Unlocking Hidden Potential in Your Cleaning Team. Explore how to elevate your workforce and maximize convention takeaways

Facebook | YouTube | LinkedIn

 

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New Tech App – Get The Latest Update!

Say hello to faster logins and smoother operations. The latest update to the new MaidCentral Tech App gives your field staff a cleaner interface and better performance across the board. Note: It is recommended to have your technicians uninstall the old App and download the new one before updating.

Apple | Android

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Software Update Live!

Our September 11th release delivered big improvements: a new Customer-Level Breakdown for rate modifications, clearer taxable item visibility in invoicing and reporting, enhanced global search with breadcrumb navigation, and ACH support in Payments Reconciliation.

Learn More

 

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Smart Payments: Webinar Replay

 Processing fees don’t have to eat into your profit. In our latest vlog, Tom, Alvin, and Troy from Castle Keepers Greenville explain how surcharging and ACH through Paystri helped them recoup costs—without losing a single customer.

Watch The Vlog!

 

Meet Us at ISSA North America 2025

 We’re headed to Las Vegas this November for ISSA! Stop by Booth #2057 in the Residential Cleaning Pavilion and hear Tom Stewart speak on “Cohort Analysis” – a must-attend for teams thinking beyond software.

 Get My Pass | Discount Code for 10% Off All Access Pass: 10335

Q4 is here—the final stretch of the year. Let’s finish strong and set the stage for 2026.

As we step into Q4, the focus shifts to finishing the year strong while laying the foundation for 2026. This is the time to sharpen processes, track the right metrics, and act on the insights that drive profitability. Whether it’s through new features, live events, or proven strategies, MaidCentral is here to help you close the year with clarity and momentum.

— The MaidCentral Team

Book a Demo | Knowledge Base | Events | Learn More

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MaidCentral Software

MaidCentral is a comprehensive software solution built specifically to help cleaning businesses streamline their operations, boost revenue, and substantially elevate the trajectory of their business. Our comprehensive, cloud-based platform is used by hundreds of cleaning companies across the country. MaidCentral was developed by cleaning business owners for cleaning business owners. No other cleaning software is this powerful.