House Cleaning Software CRM
At the heart of MaidCentral is house cleaning software specific to the needs of the residential cleaning industry. Most maid service software has basic CRM functions
built-in, but MaidCentral takes CRM to another level. It allows you to capture detailed customer preferences like the employees they like, or don’t like, times they prefer for their cleanings, detailed notes on every room of their home if need be. And that information is not locked away in the notes sections of your CRM never to be read again.
MaidCentral notifies you if you are not meeting a client’s preferences. It attaches the scorecards from every visit to their account so your techs know if there are any quality issues that need to be addressed from prior visits. All of this is to unlock the most profits you can from every client and increase their lifetime value. You can track detailed financial information and know if you are productive and profitable. You can track skips and lockouts to help you make pricing decisions. And MaidCentral helps you automate price increases based on all this data, saving you hundreds of hours of admin time, and increase top-line revenue through automation.
Customer feedback and scorecards are an integral part of MaidCentral’s approach to building an all-in-one Residential House Cleaning Software. CRM is about managing and measuring your customers, and you need that data internal to your CRM to have the data you need to run your house cleaning business.
Trusted by some of the best cleaning companies
Some of the features of our maid service software
All Of Our Plans Include
CRM & Sales
Simplified or advanced strategies available for marketing and sales follow-up, all built into one platform. A complete lifecycle CRM for the house cleaning industry
Advanced Online Booking
Make sales 24/7 with advanced booking features that are directly tied to your availability. No more separate systems forscheduling house cleaning services – we offer an all-in-one solution.
Advanced Reporting & KPIs
All the data you need at your fingertips to run a profitable and successful business. We provide detailed analytics through integration of comprehensive KPIs and advanced reporting methods.
Advanced Scheduling Tools
Create schedules that are efficient and manageable. Meet clients' specific requests and requirements. Easy & intuitive scheduling and rescheduling for your clients.
Mobile Technician Access
Your technicians will have all the data they need to provide excellent and efficient service, and have their schedule and key employment information all in one unified place.
Customer Portal
Customers can manage and optimize their account on their own, greatly saving back-office support time, and vastly improving customer engagement for their cleaning services.
Advanced Payroll Reporting
Pay commission, job ticket hour, hourly, and more. Additionally, increase your employee pay by using tips captured from the numerous happy customers on their scorecards.
Quality Measurement & Management
Measure your customer satisfaction and improve your service with our cleaning management software. Increase profits by keeping customers happy. Increase employee pay with tips from customers.
Batch Billing & Invoicing
Save back office time by one click billing all of your customers for the day. Creates perfect accounting records with seamless QBO integrations.
Ready To Move From Stress To Success? Getting Started is Simple
Here at MaidCentral, we understand that making significant changes to the way your business operates can be difficult. That's why we have created a multi-step system that greatly simplifies the adjustment period and makes incorporating our housekeeping business software into your workflowas easy as 1-2-3.
1. Schedule a demo
We'll give you a tour of the software's features and reporting tools.
2. Set up and customize your software
Our customer success team helps you set up the system and trains your team on how to maximize the software for your business.
3. Build a successful home cleaning business
With access to the right data, you can streamline services and adjust pricing so your cleaning company is making money.