Core KPIs: 12 Indicators That Drive Cleaning Business Growth
Is your cleaning business busy — or actually profitable? Most owners don’t know, because they’re tracking the wrong numbers. Profit isn’t about booking more jobs — it’s about measuring the right things. That’s why we’ve identified the 12 Core KPIs that reveal your company’s true health. They show you where money is leaking, how efficient your team is, and whether your pricing supports growth When you track these KPIs, you stop guessing and start leading with confidence. You gain clarity, control, and a clear path to long-term profitability. Download the free Core KPI Calendar — your month-by-month guide to running a smarter, more profitable cleaning business.
Core KPI CalendarGrow Faster and Stronger by Tracking These 12 KPIs.
- 12 KPIs explained in plain English
- Monthly improvement tips
- Growth forecasting tools
- Real MaidCentral user examples
Core KPIs:
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Bill Per Cleaning
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Quotes Per Week
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Close Rate Per Week
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Cleanings Per Home Per Month
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Revenue Per Technician Per Day
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Rate Increase Per Year
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Direct Payroll % to Revenue
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Customer Attrition Rate Per Month
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Skip Cleanings Per Day
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Absentee Rate Per Day
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Technician Turnover Per Year
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Operating Expense Per Month
What are the Core KPIs for a cleaning business?
Core KPIs are twelve key performance indicators that measure the most important aspects of a cleaning company’s operations, efficiency, and profitability — from Bill Per Cleaning to Customer Attrition Rate.
Why are these KPIs important?
They provide measurable insight into your business health, reveal growth opportunities, and help you focus on changes that have the biggest financial impact.
How can MaidCentral help improve them?
MaidCentral automates tracking, reporting, and actions for each KPI — from automated rate increases and customer follow-ups to schedule optimization and real-time dashboards.
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