Payment processing for cleaning businesses shouldn’t be complicated — and it shouldn’t feel disconnected from the software you rely on every day to run your business.
That’s why MaidCentral selected Paystri as the platform powering our integrated payments experience. More than a payment processor, Paystri is a strategic partner that works closely with our team to deliver modern payment features, responsive support, and a foundation for continued innovation.
This partnership allows MaidCentral to confidently introduce long-requested capabilities like ACH payments, Smart Payments (credit card fee pass-through), and gift cards, knowing that together we can support partners quickly and effectively as these features roll out.
Why This Partnership Exists
Over the years, MaidCentral partners have consistently asked for better payment tools:
- More flexibility in how customers can pay
- Protection against rising credit card fees
- Faster resolution when payment issues occur
- Fewer disconnects between software support and payment support
Delivering on those requests at a high standard requires focus.
As MaidCentral continues to evolve, we’ve made a deliberate decision to centralize new payment development on a single, deeply integrated platform. This approach allows our product, engineering, and support teams — along with Paystri — to move faster, test more thoroughly, and provide better partner support.
Existing MaidCentral partners who currently use another payment processor can continue doing so. However, all new payment features and enhancements developed inside MaidCentral are built and supported through our Paystri integration.
For new customers, this means starting on a payments platform that is fully aligned with MaidCentral’s roadmap — ensuring access to the newest features as they’re released.
Why Payment Processing Matters for Cleaning Businesses
Payment delays cost cleaning businesses an average of 51 days in Days Sales Outstanding (DSO), creating cash flow challenges that can make it harder to:
- Pay technicians on time
- Invest in equipment and marketing
- Confidently scale operations
Common payment challenges in residential cleaning businesses include:
- Declined payments from expired or maxed-out cards
- Time-consuming reconciliation, consuming 20–30% of admin time
- Customer frustration from limited payment options
- Unclear or unpredictable fees
- Slow support when issues arise
The MaidCentral–Paystri partnership was designed specifically to address these pain points — not just today, but as payment needs continue to evolve.
What Is Paystri?
Paystri is a full-service payment acceptance and technology provider focused on service-based businesses. Unlike large processors that apply one-size-fits-all solutions, Paystri emphasizes hands-on service, transparent pricing, and close collaboration.
Key capabilities include:
- Credit card and ACH processing
- Secure virtual terminal access
- Tokenization for safe payment storage
- Next-day funding for improved cash flow
Just as important as the technology is how Paystri works — side-by-side with MaidCentral — to ensure payment features fit real-world cleaning business operations.
Why MaidCentral Chose Paystri
MaidCentral evaluated multiple payment processors before selecting Paystri as the foundation for integrated payments. Three factors ultimately drove this decision:
1. A Focused, Partner-First Service Model
Paystri operates with a boutique service mindset. That means faster response times, real conversations with knowledgeable support staff, and the flexibility to adapt to the specific needs of residential cleaning businesses.
This close working relationship allows MaidCentral and Paystri to collaborate directly when issues arise — reducing delays and improving outcomes for partners.
2. Support That Aligns with MaidCentral’s Standards
Payment issues don’t respect business hours. Paystri provides 24/7 in-house customer success support, ensuring urgent issues can be addressed quickly.
Equally important, Paystri’s team works closely with MaidCentral support, minimizing the “vendor handoff” experience and helping partners get answers faster.
3. A Collaborative Approach to Feature Development
Paystri doesn’t just process payments — they help build the future of MaidCentral payments.
This collaboration allows MaidCentral to confidently develop and release new payment functionality, knowing that both teams are aligned on testing, compliance, rollout, and long-term support.
Built Together: New Payment Features Powered by Paystri
Through this partnership, MaidCentral can now deliver new payment features that are built natively on Paystri and fully supported by both teams.
ACH Payments
Partners can accept bank transfers alongside card payments, reducing processing costs and offering customers more flexibility — seamlessly integrated into MaidCentral workflows.
Smart Payments (Credit Card Fee Pass-Through)
As processing costs rise, Smart Payments allow partners, where legally permitted, to pass credit card fees directly to customers who choose to pay by card — without increasing service prices across the board.
Paystri helps support compliance requirements and state-specific rules, allowing MaidCentral to offer this feature responsibly and with confidence.
Gift Cards (Coming Soon)
With Paystri’s flexibility and collaboration, MaidCentral is positioned to introduce gift cards as a native platform feature — something partners have requested for years.
How the MaidCentral–Paystri Integration Reduces Payment Friction
Fewer Declined Payments
The challenge: Expired or maxed-out cards delay revenue.
The solution: Paystri’s preauthorization verifies card validity and available funds before charging, reducing declines and follow-up work.
A Better Customer Payment Experience
The challenge: Limited payment options frustrate customers.
The solution: Customers can pay via credit card, debit card, or ACH directly through the MaidCentral customer portal.
Faster, More Aligned Support
The challenge: Delayed support delays cash flow.
The solution: Paystri’s 24/7 in-house support works closely with MaidCentral, helping resolve issues quickly and efficiently.
Smooth Onboarding
The challenge: Setting up or changing payment processing can feel intimidating.
The solution: Guided setup with hands-on support ensures a smooth transition, with Paystri and MaidCentral working together throughout the process.
Limited-Time Promotion: Up to a $250 credit when you transfer your credit card tokens to Paystri
MaidCentral partners who sign up for Paystri before March 1, 2026 can receive up to a $250 credit to help offset initial costs.
How it works:
- Book a meeting at maidcentral.com/smart-payments
- Complete setup with Paystri before March 1st
- Send your token transfer invoice to mail@maidcentral.com
Looking Ahead
We recognize that some long-time MaidCentral partners have established payment workflows that work well for them. At the same time, focusing new development on Paystri allows MaidCentral to continue improving payment functionality in a thoughtful, scalable way.
For new customers, this means starting on a payments platform designed to grow with MaidCentral — with access to the newest features as they’re introduced.
👉 Schedule a consultation to learn more about Smart Payments with Paystri.
About MaidCentral
Built by cleaning professionals for cleaning professionals, MaidCentral provides tools that help residential cleaning businesses move from chaos to control.
