Features
CRM & Sales
Simplified or advanced strategies available for marketing and sales follow-up, all built into one platform. A complete lifecycle CRM for the house cleaning industry
Advanced Online Booking
Make sales 24/7 with advanced booking features that are directly tied to your availability. No more separate systems forscheduling house cleaning services – we offer an all-in-one solution.
Advanced Reporting & KPIs
All the data you need at your fingertips to run a profitable and successful business. We provide detailed analytics through integration of comprehensive KPIs and advanced reporting methods.
Advanced Scheduling Tools
Create schedules that are efficient and manageable. Meet clients' specific requests and requirements. Easy & intuitive scheduling and rescheduling for your clients.
Mobile Technician Access
Your technicians will have all the data they need to provide excellent and efficient service, and have their schedule and key employment information all in one unified place.
Customer Portal
Customers can manage and optimize their account on their own, greatly saving back-office support time, and vastly improving customer engagement for their cleaning services.
Advanced Payroll Reporting
Pay commission, job ticket hour, hourly, and more. Additionally, increase your employee pay by using tips captured from the numerous happy customers on their scorecards.
Quality Measurement & Management
Measure your customer satisfaction and improve your service with our cleaning management software. Increase profits by keeping customers happy. Increase employee pay with tips from customers.
Batch Billing & Invoicing
Save back office time by one click billing all of your customers for the day. Creates perfect accounting records with seamless QBO integrations.
Secure
Multiple layers of security and redundancy within an all-in one cleaning service scheduling software will keep your data safe.
Increased Profits
Better data and forecasting tools built into our maid service scheduling software will lead to increased success and higher profit margins.
Happy Customers
Meeting the promises you make to your loyal customers is critical for increasing lifetime value and client satisfaction with your business.
Employee Engagement
Your team members will love seeing all of their jobs, pay, schedules, and resources securely in one place.
Job Scheduler
Our cleaning company scheduling software allows you to view the day’s jobs in a variety of categories in a single glance. With the drag-and-drop feature, you can reschedule jobs or reassign tasks in one click.
- View the day’s jobs broken down by teams, individual team members, job time, and customer information.
- Flag jobs based on employee preference.
- Add custom tags to a job to indicate customer preferences or requests.
- Easily update the schedule or reassign jobs with the drag-and-drop feature.
- Hover over jobs to view full customer details and notes.
- One-click access to easily edit and reschedule jobs.
Dashboards + Reports
Our cleaning business scheduling software will help you make better business decisions when the numbers you need are at your fingertips. Quickly generate critical reports on customers, employees, job costing, sale and revenue.
Then, take those reports one more step. Take action. MaidCentral’s forecasting tools allow you to not only get the numbers you need but put them to work.
- Improve sales and lead follow-up strategies
- Compare branches
- Assess overall profitability>
- Adjust job pricing
- Review employee stats and turnover reports
Marketing + Sales
Streamline your sales with quick online quotes, instant booking and invoicing with our house cleaning service schedule software. Create automatic email campaigns as well as email and text alerts. Plus track sales performance from lead to sale with granular data.
- Use the simple email tool to create drip campaigns for current, prospective or inactive clients.
- Set up online quotes and bookings based on your company availability settings.
- Online leads are sent directly to your sales dashboard and flagged for follow up.
- Effortlessly embed the online booking tool on your website.
- Use the simple email tool to create drip campaigns for current, prospective or inactive clients.
- Keep customers in the know with text and email notifications.
Employee Engagement
In the employee dashboard of our maid service software, team members can clock in/out as well as complete their job worksheet with notes, photos or reminders. Employees and managers are always on the same page when it comes to schedules.
- Employees use one dashboard to clock in/out for the day.
- At a quick glance, see each employee’s activity for the day, including time spent on jobs, travel time and breaks.
- Employees can easily view home photos and add customer notes and reminders to job worksheets.
- In the dashboard, employees can request time-off or upload a doctor’s excuse.
- Office managers view employee schedule requests and add blackout days.
Customer Engagement
Save time by letting customers update their own information and preferences. Gather feedback more quickly by sending automatic scorecard requests after each job with our cleaning service scheduling software.
- Customers can update their contact and payment information.
- Give customers access to their home’s service details and cleaning notes.
- Customers can set up their own notifications and alert preferences.
- Pricing and invoices are accessible on the customer portal.
- Send automatic scorecard requests after each job is complete. Use the scores to track trends and customer satisfaction around each job and each employee.
Create a Thriving Home Cleaning Business with Our House Cleaning Service Scheduling Software
MaidCentral has designed and created a modern cleaning service scheduling software that will save you time, increase your profits and streamline your systems. All of the features listed below are just the tip of the iceberg. Schedule a one-on-one demo to fully understand how our maid service software can transform your business.
Are you ready to eliminate stress and begin your success? It’s never been easier to get started!
Here at MaidCentral, we understand that making significant changes to the way your business operates can be difficult. That’s why we have created a multi-step system that greatly simplifies the adjustment period and makes incorporating our housekeeping business software into your workflow as easy as 1-2-3.
1. Schedule Your Demo
Allow our expert technicians to give you a detailed tour of all the features and reporting tools available with our software and show you how to implement them into your operations.
2. We’ll Set up and Personalize your Platform
We have a dedicated customer success team that will set up the entire system and provide training for your team that will allow them to maximize efficient use of our software.
3. Make your cleaning business a Success
By having immediate access to comprehensive data, you can start streamlining your services and adjust your pricing to create a more profitable business.
“MaidCentral has saved us so much time and money in administrative costs. It has combined multiple software platforms, increasing efficiency, simplifying operations and providing financial reports that are unlike any other software out there.”
Nina Buescher, Raleigh Cleaning Company
What if you could save hundreds of hours with help from our cleaning service scheduling software?
MaidCentral was built specifically for home cleaning businesses. You don’t have to worry about trying to make an off-the-shelf software fit your specific industry needs. We have created an software that will perfectly serve your unique requirements without wasting too much time on trying to make everything work. And that’s the best part – that MaidCentral house cleaning management software is a massive timesaver. It allows you to automate dozens of tasks, eliminate hundreds of hours of work and make your business more efficient with just a couple of clicks or taps.
Transform your business from a surviving one to a thriving one
MaidCentral knows you want to be a successful owner of a thriving house cleaning business. However, you have to take your own success into your own hands by collecting the right tools for growing and improving your operations. We have created a cutting-edge cleaning business scheduling software that will help you create a prosperous company. Our software will help you with:
- Automating all your repetitive tasks that would otherwise take up too much time.
- Adjusting your pricing for increased profitability.
- Swiftly following up with enhanced sales leads.
- Improving the efficiency of your employees.
- Increasing the satisfaction of your customers.
- Becoming part of a thriving community of successful business owners.
Trusted by some of the best cleaning companies
This is the MaidCentral Guarantee
If you choose to use our cleaning company scheduling software, we guarantee that:
- We will keep all your data protected and secure.
- You will get to keep all the rights to your financial information and other essential data.
- You will receive access to expert customer support, a private Facebook group for our clients, and helpful weekly training.
- You won’t have to sign any long-term contracts and that you can pay on a monthly basis with a 30-day cancellation notice.
- You will experience exceptional back-office automation that will save hundreds of working hours..
Are you ready for your detailed demo?
Frequently Asked Questions
How can I improve my cleaning business?
There are many strategies you can implement if you’re looking to improve your cleaning business:
- Create a detailed vision of the cleaning business you want.
- Remember to always focus on your customers and their satisfaction.
- Continually learn and acquire new skills.
- Develop a comprehensive cleaning routine for your employees to follow.
- Take good care of your employees and make them happy.
- Consider finding a niche and providing specialized services.
However, the single best way to improve your business and enhance your operations is to embrace modern technological advancements and start using a cutting-edge cleaning service management software. Choosing an all-in-one software that allows your customers to easily schedule a house cleaning and brings you the necessary data and information is the basis of a profitable business.
What are the benefits of cleaning service software?
House cleaning schedule software bring numerous benefits. Some of the most important ones are:
- Improved planning and organization
- Enhanced workflow efficiency
- Better project management
- Advanced employee performance monitoring
- Easier scheduling and booking
- Increased customer satisfaction
- Streamlined user experience
What software do cleaning companies use for scheduling?
Cleaning companies use several different softwares that offer separate booking, scheduling, and performance-monitoring capabilities. If you’re looking to purchase a residential cleaning company scheduling software, you should only opt for one that combines the following capabilities:
- Job scheduling across different categories
- Generation of reports on revenue, sales, job costs, employee performance, and customer satisfaction.
- Instantaneous invoicing, scheduling, and online quotes for your customers.
- A separate employee dashboard where they can clock in and out, as well as manage their responsibilities.
- Customer engagement section where your clients can manage their profiles.
What features should I look for in a maid service software?
If you’d like to purchase a cleaning service scheduling software, you should choose one that has all of the most important features, including:
- Easy and seamless online booking
- Sales data and comprehensive CRM
- Access to detailed KPIs and advanced reports
- Quick scheduling for your entire staff
- Comprehensive payroll reports
- Tools for quality assurance and management
- Batch invoicing and billing capability
- A dedicated customer portal for account management
- Mobile access for your cleaning technicians with the necessary information
Who offers dependable cleaning management software?
MaidCentral has managed to design and create the best all-in-one cleaning service scheduling software. Our software will make your business operations streamlined, enhance the efficiency and profitability of your service, and boost your customer satisfaction with exceptional ease of use.
Additionally, we offer comprehensive key performance indicators for enhanced management and access to a detail-oriented Pay for Performance that will drive your profits up. We offer a single solution that will resolve all your operational difficulties. Reach out to us today!