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Adapting to Cleaning Customers Who Want To Book Online

Adapting to Cleaning Customers Who Want To Book Online

by Austin Allen | Jul 11, 2021 | Automation & Campaign, CRM - Maid Service Software, Sales & Marketing

If your residential cleaning business is not adapting to the way customers want to do business, you will struggle to grow. Online booking has become one of the major trends over the past few years. Adapting to cleaning customers who want to book online is going to be...

Add Additional Homes to an Existing Customer Account

by Austin Allen | Jun 18, 2021 | CRM - Maid Service Software, Features, Scheduling & Dispatch

When you’ve got a customer who has more than one home for you to clean, this video will show you how to create a new home for an existing customer. The steps after creating the new home also include creating the service set and scheduling out the jobs for the...

How to Create a Customer In MaidCentral Software

by Austin Allen | Jun 16, 2021 | CRM - Maid Service Software, Features

This video will walk you through the steps on how to create a customer in MaidCentral. The reason to create a customer comes about mainly when you’ve just started using MC and have your customer information and need to get it into the system, without entering...

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MaidCentral

Sales

  • ^CRM
  • ^Two Way Text Messages
  • ^Real-Time Availabilty
  • ^Intelligent Scheduling
  • ^Accurate Quoting
  • ^Online Quoting
  • ^Online Booking
  • ^Detailed Reporting
  • ^Automated Followup

Marketing

  • ^Lead Capture
  • ^Lead Source Reporting
  • ^Automation
  • ^Drip Campaigns
  • ^Custom Branding
  • ^Automated Review Generation
  • ^Coupons + Promos

Scheduling

  • ^Client Preference Management
  • ^Efficiency Reporting
  • ^Advanced Mapping
  • ^Master Schedule
  • ^Revenue Production Planning
  • ^Availability Calendar
  • ^Skills, Tags, & Zones
  • ^Property Management

Dispatching

  • ^Team Monitor
  • ^In-App Notifications
  • ^Behind Schedule Notices
  • ^Exception Notifications
  • ^Productivity & Variance Reports
  • ^2 Way Tech SMS

Finance

  • ^Detailed Reporting
  • ^Company Health
  • ^QBO Integrations
  • ^Rate Variance Reports
  • ^Rate Increase Automation
  • ^Rate Increase Automation
  • ^Batch Invoicing + Payments
  • ^Authorize.net
  • ^Stripe
  • ^Automated Credit Card Processing
  • ^Accounts Receivable
  • ^Multi Location Reporting
  • ^KPI

Employee Engagement

  • ^Technician Dashboard
  • ^Scheduling
  • ^Performance Pay
  • ^Time + Attendance
  • ^PTO + Sick Time
  • ^Client Tips
  • ^GPS Nav + Reporting
  • ^Scorecards
  • ^Client Tipping
  • ^2 Way SMS
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