Excellent  
    
 Based on 30 reviews 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 Jeremy F. 
 
2022-08-04
 
 
 Trustindex verifies that the original source of the review is Capterra. 
The king of cleaning applications
This has solved our business solutions of instead of having multiple applications it's all done in one now which makes it such a better service to offer to any and all cleaning services 

☺This software is hands the best software if you own a cleaning business it allows the ease of use to be able to use your abilities to the best possible. This software allows your scheduling and invoicing all in one application instead of multiple different apps.

☹The only downside I would have about this software is there not currently a application you can download to your phone everything is done from the browser.
  
 
  
 
 
 
  
 
 
 Logan T. 
 
2022-05-22
 
 
 Trustindex verifies that the original source of the review is Capterra. 
Best Scheduling Software for Cleaning Companies
Phenomenal. 

☺The reporting is better than what I have seen anywhere else. It is robust enough to allow you do drill down into your numbers and drive up profit. 

☹This is not a simple software like Jobber, that you can learn in a couple of days. It is so highly advanced and customizable that you must put in a little bit of time to learn how to use it effectively.
  
 
  
 
 
 
  
 
 
 Gosia B. 
 
2022-05-10
 
 
 Trustindex verifies that the original source of the review is Capterra. 
Amazing softwares
I love Maid Central and I love working with the Maid Central Team. The entire team is extremely knowledgeable and they care about the success of your company. 

☺First of all Maid Central is extremely user friendly and offers exactly what we are looking for in a software. There are many favorite things in Maid Central; we love the scheduling, the reports, instant invoicing and credit card charging, great for employees in the field, they can clearly see the job notes, add pictures to the clients profile. We can clearly see job cost, the average job cost if we send different people. AND my favorite part is price increase or price adjustment. Increasing prices it use to take us weeks! Now it took us 30 min to increase 74 clients. 

☹It has so much to offer that I have not learned everything I need to know.
  
 
  
 
 
 
  
 
 
 Bridget R. 
 
2022-05-05
 
 
 Trustindex verifies that the original source of the review is Capterra. 
Powerful
While difficult at first, I love this software. 

☺Maid Central  REPORTS are the bomb!  Online quoting and booking, templates, the data base for clients and field staff are all very well done. 

☹Can be hard to understand and set up  if not tech savvy, that goes for any of the more powerful software.  Their customer support is the  best I have ever encountered in all other software we have used.
  
 
  
 
 
 
  
 
 
 stacey w. 
 
2022-05-04
 
 
 Trustindex verifies that the original source of the review is Capterra. 
Love Scheduling Now!!!

☺The master schedule makes things so much easier.  

☹There seem to be some strange glitches sometimes.  When you bring it the MC team's attention, they are always right on it though!
  
 
  
 
 
 
  
 
 
 Ashley M. 
 
2022-05-04
 
 
 Trustindex verifies that the original source of the review is Capterra. 
Robust Software that does it all!
I love the support team and I am super excited for the in-person live events to dive in deeper and learn more! 

☺The process to integrate was lengthy but support was with us every step of the way. I am so glad I did it at the size I was at vs. waiting until I had more clients and staff. 

The software is incredibly robust and I don't feel I am tapping into all it as to offer just yet. I learn something new that the software can track or manage for me almost weekly. The professionalism in the eyes of my team and clients increased 10 fold. 

The ability to increases rates saved me 10's of hours alone! 

The company releases upates and build outs weekly - I am always impressed with the functionalities they add!

☹At times I can feel overwhelmed with the number of reports and settings we can tweak but it is also why I like the software so much. I have ample opportunity to manage KPI's.
  
 
  
 
 
 
  
 
 
 Connie H. 
 
2021-09-10
 
 
 Trustindex verifies that the original source of the review is Capterra. 
Ease of use

☺I love the reports! Especially the Employee stats.  This feature helps me so much at the end of the month to see which employees are in need extra support and also to Bonus employees that are going above & beyond!

☹Since working with this software, any concerns have been fixed thus far.  They continue to add features while also correcting any concerns that may arrise.
  
 
  
 
 
 
  
 
 
 Michelle W. 
 
2021-09-10
 
 
 Trustindex verifies that the original source of the review is Capterra. 
Maid Central keeps our organization on track
MaidCentral keeps our company information all in one program instead of multiple programs. From Quoting, Scheduling, Billing, Invoicing, Staff and Client information- all in one place.

☺The most impactful part of MaidCentral is the live feature. We know what is going on no matter who is using the program. Updates are immediate so the office staff can see where all staff is and when the job is completed. 

☹Integration was not complicated. Having an audit trail to see who is making changes in the program within our company is something we would like to see.
  
 
  
 
 
 
  
 
 
 Sandra A. 
 
2021-09-09
 
 
 Trustindex verifies that the original source of the review is Capterra. 
Love Maid Central!!!
Its been great they get better every month 

☺All the features in one program before we use different programs for notification and PTO  and texting with clients and employees, quoting its great 

☹The phone app is not easy to use when not in the office
  
 
  
 
 
 
  
 
 
 Chad H. 
 
2021-09-09
 
 
 Trustindex verifies that the original source of the review is Capterra. 
After 4 attempts, we finally found the Perfect service software.
Overall I am very happy with the software. They are working hard on adding functionality and they take our feedback to help improve the software.  Each week they have updates to the software so it just seems to keep getting better and better.

☺This was developed by a maid service owner so it works perfectly in my business.  I love the reporting and the ability to find inefficiencies in our process. I use it most to make sure the teams are being productive and getting out of homes on time as well as their efficiency which is travel time.  I have been able to cut our labor costs from 50% to 40% which is huge!   I like that most functions are built into the system like reminder email and texting and clients ability to login to see their invoicing.

☹Onboarding is always difficult with any software. Importing a large database of clients and getting the office used to use it took some time.  But the training was well thought out and their approach on weekly meetings with us and giving us bite sized tasks made it doable.  The price is on the higher side of most systems.  That being said we are able to check for clients that are being undercharged and within seconds send them an automated rate adjustment.  So in 6 months I have increased our revenue $100,000 a year which is a ten fold the cost of the software.