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EXCELLENTTrustindex verifies that the original source of the review is Capterra. Worth the investment Overall: Fantastic from start to finish 0- very supportive and streamlined. Our implementation coach [sensitive content hidden] was amazing. Pros: Ease of use, smart functionality, intelligent processes that help you save time, be more efficient and streamline workflows Cons: If you are not super tech savvy, it will take a little extra learning because there are some elements that require computer knowledgeTrustindex verifies that the original source of the review is Capterra. Best Onboarding Process I've Had For An Online Program Overall: Their onboarding process is unmatched. You will get the same rep to help train you twice a week and will stay with you as long as you need to get everything up and running. Having the same person who knows and manages your account is such a blessing! Pros: It has a report for everything and is very customizable. It has a big learning curve, but once you make it everything runs very well. It also comes preloaded with all sorts of templates and pre-written material that is fantastic! Cons: The only hassle was importing and moving my information over, but they were very helpful in that process and made it as painless as possible.Trustindex verifies that the original source of the review is Capterra. My review of MaidCentral Overall: [sensitive content hidden] was awesome! She was so quick to respond, so helpful and made the experience enjoyable. [sensitive content hidden] went above and beyond helping us with compliance too. Thank you [sensitive content hidden] for getting us through this! The overall experience was overwhelming but good. The system has so much information so it will take time to learn everything but each day I find a solution to a problem or a new feature to help maintain our business. Pros: The amount of information available from scheduling, customer & employee portals, payments, invoicing etc. The system will allow us to be more efficient and focus more ways to be more profitable. The training and onboarding coaches we're great. The system has so much information and set up that it takes a lot to get up and running. Cons: For us the payroll was a challenge only because we had to switch pay structure which in turn increased our payroll costs. I don't think that's reflective of MC. They we're so good at making adjustments to help us stay compliant in our state.Trustindex verifies that the original source of the review is Capterra. LOVE MAID CENTRAL!! Overall: Amazing customer service from every team member we have dealt with Pros: The in-depth reporting features and industry-specific tools Cons: The cost, it is the more expensive optionTrustindex verifies that the original source of the review is Capterra. More Than Software—A Whole Experience with the MaidCentral Team Overall: Working with MaidCentral has been nothing short of an experience—and not just the software, but the incredible people who make it happen. Ajia has totally transformed our approach to consistency (she’s like a consistency guru), while Gregg keeps us on track day-to-day, helping us fine-tune every new insight we pick up. Yodit? She’s our go-to for anything complex and always has a smile to go with it. Victoria, the walking encyclopedia, was essential in getting us set up from the start, and [sensitive content hidden] keeps us on point with data and reports—he’s all business with no bones about it. [sensitive content hidden] tells it like it is, and Tom? Well, he’s just hilarious and adds some much-needed humor to the mix. The best part? We’re not just learning a system; we’re building connections with people who make it all worthwhile—and that’s something you can’t put a price on. Pros: $3 Cons: MaidCentral has been a game-changer for our operations, even though there’s a bit of a learning curve and some limits on customization. What I really appreciate, though, is that they’re always improving it. They listen to feedback and make me feel like my input matters, which goes a long way in making the platform work smoothly for us.Trustindex verifies that the original source of the review is Capterra. The MaidCentral team and software are the best! Overall: My experience with MaidCentral couldn't have been better! Pros: Aside from having a ton of data and reports available, what I've enjoyed the most is the support available. MaidCentral has so many support avenues available. Its clear that the MaidCentral team actually cares about the success of our business with the numerous tools and support channels available. Cons: I would love to have an app for the owner/office staff which would also send push notifications for alerts/tickets/texts.Trustindex verifies that the original source of the review is Capterra. LOVE MAIDCENTRAL Overall: Everyone is extremely helpful and genuinely wants to see your grow. Pros: MaidCentral changed my entire business by making it possible to do percentage pay Cons: The only thing i wish maidcentral had is a good working app for your phoneTrustindex verifies that the original source of the review is Capterra. Loving MC Overall: We love everything about it and this is going to take our business to the next level. Pros: Reports are NEXT LEVEL and love the Scheduling. Customer service is the best I have ever experienced. [sensitive content hidden] should get a raise. Cons: Big process to onboard. But we got through it really well.Trustindex verifies that the original source of the review is Capterra. The king of cleaning applications Overall: This has solved our business solutions of instead of having multiple applications it's all done in one now which makes it such a better service to offer to any and all cleaning services Pros: This software is hands the best software if you own a cleaning business it allows the ease of use to be able to use your abilities to the best possible. This software allows your scheduling and invoicing all in one application instead of multiple different apps. Cons: The only downside I would have about this software is there not currently a application you can download to your phone everything is done from the browser.Trustindex verifies that the original source of the review is Capterra. Best Scheduling Software for Cleaning Companies Overall: Phenomenal. Pros: The reporting is better than what I have seen anywhere else. It is robust enough to allow you do drill down into your numbers and drive up profit. Cons: This is not a simple software like Jobber, that you can learn in a couple of days. It is so highly advanced and customizable that you must put in a little bit of time to learn how to use it effectively.