Automating your bookings isn’t just about picking the closest or the first available technician for the job. While this way does automate the process, it doesn’t take into account a variety of factors that can affect performance and client satisfaction.
This is why intelligent cleaning scheduling software is what you need to experience all the benefits of full process automation with remarkable results. Keep reading to learn more about the perks of utilizing our smart scheduling app.
How can my company benefit from intelligent scheduling?
Our unique app offers you the opportunity to save both money and energy while vastly improving performance. Take a look at the benefits you’re in for by utilizing it:
Improve efficiency
Manual scheduling leaves little no room for efficiency. With a number of unforeseen factors that can arise on a daily basis, it’s difficult to reorganize your mobile workers while keeping optimum results. These factors can include anything from cancellations and urgent requests to workers who are unable to come to work that day.
To ensure you keep the quality of your service, you need to take into account the current location of your mobile workers, identify which of them has the required skills for the job, and dispatch the right worker to the requested location, all of which involves a significant amount of time, effort, and resources. Our smart app alleviates this burden and saves you precious time.
Reduce costs
Decreasing the expenses of back office support is a great way to lower operating costs. Administrative tasks can take up a lot of time, resources, and money, particularly in terms of managing mobile workers, which involves coordination across a lot of different sites.
When your administrative workers don’t have to put their effort into picking the closest technician for an urgent appointment or the adequate worker for a particular situation, they have more time to spend on activities that help the business grow.
Proactive process
When a customer cancels at the last minute, you have an urgent appointment, or a worker is unexpectedly unavailable, your mobile workforce has to adapt, and the way your company reacts can affect your clients, employees, and brand in either a positive or negative way.
Utilizing our tool that provides visibility and flexibility to schedule the workforce proactively can help your team adopt this proactive approach. They’ll receive real-time information, so they’re always aware of what follows. They can rest easy knowing that their timetable is always precise, so they can plan ahead or make necessary changes without hassle.
Reduce employee turnover
A process that renders late, overbooked, or rushed workers is unprofessional, inefficient, and most importantly frustrating to your employees, and it can have some serious consequences for your business. When your workers are underutilized, overworked, or not able to use their unique skills often enough, they won’t stay with your company for a long time.
By supporting your workers with the automated process, it helps increase their satisfaction and reduces turnover. A technician who is motivated, well-equipped, and satisfied will go out of their way to deliver a high-quality customer experience.
What is the best cleaning scheduling software?
Whether you need any tips for scheduling customers, or wondering what smart scheduling software is and how it can help resolve different types of problems, feel free to reach out to MaidCentral. We’ll be happy to demonstrate the unique features of our software that allows you to put repetitive tasks on autopilot and dedicate your time to improving and growing your company. Give us a call today and get your free online demo!
