Chad Henley owns Natural Care Cleaning Service with his wife Diana Henley. It truly is a family-run business with their daughter Candice heading up day-to-day operations.

“It’s been amazing. I don’t think it’s the same company anymore. Since joining we have seen some major successes. In the last 4 months, our revenue is up 37%. Our bill rate per hour is up 25%. Our employee’s wages, which is really important to me, have increased from $15 per hour to $20 per hour. But even though wages have gone up, our cost of direct labor has dropped from 50% of revenue to 40% of revenue. And what that means for us is that it puts another $100K in profit back into our business every year.”

Think about that. Maid Service Software helped them uncover the hidden profits in their existing business.

〉They used reports in MaidCentral to do automated price increases to customers who were below target hourly rates.

〉They improved the efficiency of their teams, by creating densely scheduled homes, and by holding their teams accountable to stay on time throughout the day.

〉And they improved productivity. Every job has allowed hours in MaidCentral, and if a team was over on time, the Natural Care team worked to find out why and how they could improve the next visit.

MaidCentral is obsessed with giving residential cleaning business owners the tools they need to create success and profits in a challenging industry. The success that NaturalCare has had on MaidCentral is certainly exceptional, but it is not uncommon.