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MaidCentral Helped Natural Care Cleaning Increase Net Profits By $100K

Chad Henley owns Natural Care Cleaning Service with his wife Diana Henley. It truly is a family-run business with their daughter Candice heading up day-to-day operations.

“It’s been amazing. I don’t think it’s the same company anymore. Since joining we have seen some major successes. In the last 4 months, our revenue is up 37%. Our bill rate per hour is up 25%. Our employee’s wages, which is really important to me, have increased from $15 per hour to $20 per hour. But even though wages have gone up, our cost of direct labor has dropped from 50% of revenue to 40% of revenue. And what that means for us is that it puts another $100K in profit back into our business every year.”

Think about that. Maid Service Software helped them uncover the hidden profits in their existing business.

〉They used reports in MaidCentral to do automated price increases to customers who were below target hourly rates.

〉They improved the efficiency of their teams, by creating densely scheduled homes, and by holding their teams accountable to stay on time throughout the day.

〉And they improved productivity. Every job has allowed hours in MaidCentral, and if a team was over on time, the Natural Care team worked to find out why and how they could improve the next visit.

MaidCentral is obsessed with giving residential cleaning business owners the tools they need to create success and profits in a challenging industry. The success that NaturalCare has had on MaidCentral is certainly exceptional, but it is not uncommon.

Do you need the knowledge and systems to scale your cleaning business?

If you have a desire to grow your business, MaidCentral can give you the tools to scale up and achieve your goals.

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Ready To Move From Stress To Success? Getting Started is Simple

Here at MaidCentral, we understand that making significant changes to the way your business operates can be difficult. That's why we have created a multi-step system that greatly simplifies the adjustment period and makes incorporating our maid service software into your workflow as easy as 1-2-3.

1. Schedule a demo

We'll give you a tour of the software's features and reporting tools.

2. Set up and customize your software

Our customer success team helps you set up the system and trains your team on how to maximize the software for your business.

3. Build a successful home cleaning business

With access to the right data, you can streamline services and adjust pricing so your cleaning company is making money.

Why spend one more day stuck in the whirlwind of too much to do and not enough time?

Features

CRM & Sales

Simplified or advanced strategies available for marketing and sales follow-up, all built into one platform. A complete lifecycle CRM for the house cleaning industry

Advanced Online Booking

Make sales 24/7 with advanced booking features that are directly tied to your availability. No more separate systems forscheduling house cleaning services – we offer an all-in-one solution.

Advanced Reporting & KPIs

All the data you need at your fingertips to run a profitable and successful business. We provide detailed analytics through integration of comprehensive KPIs and advanced reporting methods.

Advanced Scheduling Tools

Create schedules that are efficient and manageable. Meet clients' specific requests and requirements. Easy & intuitive scheduling and rescheduling for your clients.

Mobile Technician Access

Your technicians will have all the data they need to provide excellent and efficient service, and have their schedule and key employment information all in one unified place.

Customer Portal

Customers can manage and optimize their account on their own, greatly saving back-office support time, and vastly improving customer engagement for their cleaning services.

Advanced Payroll Reporting

Pay commission, job ticket hour, hourly, and more. Additionally, increase your employee pay by using tips captured from the numerous happy customers on their scorecards.

Quality Measurement & Management

Measure your customer satisfaction and improve your service with our cleaning management software. Increase profits by keeping customers happy. Increase employee pay with tips from customers.

Batch Billing & Invoicing

Save back office time by one click billing all of your customers for the day. Creates perfect accounting records with seamless QBO integrations.