https://www.youtube.com/watch?v=2nwnKxO40sk When you've got a customer who has more than one home for you to clean, this video will show you how to create a new home for an existing customer. The steps after creating the new home also include creating the service set...
There are many different cases as to why you’d have more than one service set for a single home or office building. Think of a service set as a unique job rotation for a specific property you clean and track in your cleaning business scheduling software. Service...
MaidCentral uses the word cancel to mean two different things. One is demonstrated in the video, how to cancel services. This action will cancel the selected job and all future jobs. Customers cancel for lots of different reasons (moving, financial reasons, pandemic,...
MaidCentral allows you to create zones so that you can create greater scheduling efficiency. Zones allow you to visualize your cleaning business schedule and help you make fast on-the-fly dispatch decisions to help you maximize efficiency with route planning and...
https://www.youtube.com/watch?v=QQ-ECo_JQdY This video is a How To on setting up an office staff member in MaidCentral. It walks you through creating a new employee, setting the proper user account and tags, using the kiosk dashboard to clock in and out, and what...
Shawn Hill of Nice Job describes the power of Reputation Marketing to drive growth in your home cleaning business. Software can be a key advantage you can leverage to make this process easier. But everything he teaches applies to a manual process as well. 90% of...
https://www.youtube.com/watch?v=0xrnIkljX_k This video will walk you through the steps on how to create a customer in MaidCentral. The reason to create a customer comes about mainly when you've just started using MC and have your customer information and need to get...
https://www.youtube.com/watch?v=598TMmHla2o Personalize your employees account by adding their picture to their profile. Follow along with this How To video on adding their picture to their employee account. This image will be viewable internally and also be seen by...
https://www.youtube.com/watch?v=zra-pqPE8K8 Once you've added a cleaning professional to the system, you'll want to be sure to set their pay for the different service set types or scopes of work that they will perform. This is done from the Pay and Tax Info tab of the...
https://www.youtube.com/watch?v=iouG9K1sLIM MaidCentral offers four different pay types for you to select from. We'll explain all four types offered. As we continue to talk about pay types we'll show you how to set these pay types to your service set types, and then...
