Automating your bookings isn't just about picking the closest or the first available technician for the job. While this way does automate the process, it doesn't take into account a variety of factors that can affect performance and client satisfaction. This is...
Whether your cleaning business is big or small, with staff operating remotely, it's necessary to keep a meticulously organized system that leaves no room for mistakes so you can ensure your clients receive the treatment they deserve. One of the most common...
It's no secret that the residential cleaning industry is one of the least difficult industries to get into. Starting costs are low, you don't need to hire the best professionals available to deliver a good service, you can use dedicated house cleaning software to...
At MaidCentral, we believe it's important that everyone who uses our home cleaning business software feels comfortable navigating it. We're excited to announce that we now have our Home Cleaning Technician Training videos available in Spanish! These courses are hosted...
https://youtu.be/hoBJiccrNbM If your residential cleaning business is not adapting to the way customers want to do business, you will struggle to grow. Online booking has become one of the major trends over the past few years. Adapting to cleaning customers who want...
https://www.youtube.com/watch?v=2nwnKxO40sk When you've got a customer who has more than one home for you to clean, this video will show you how to create a new home for an existing customer. The steps after creating the new home also include creating the service set...
There are many different cases as to why you’d have more than one service set for a single home or office building. Think of a service set as a unique job rotation for a specific property you clean and track in your cleaning business scheduling software. Service...
MaidCentral uses the word cancel to mean two different things. One is demonstrated in the video, how to cancel services. This action will cancel the selected job and all future jobs. Customers cancel for lots of different reasons (moving, financial reasons, pandemic,...
MaidCentral allows you to create zones so that you can create greater scheduling efficiency. Zones allow you to visualize your cleaning business schedule and help you make fast on-the-fly dispatch decisions to help you maximize efficiency with route planning and...
https://www.youtube.com/watch?v=QQ-ECo_JQdY This video is a How To on setting up an office staff member in MaidCentral. It walks you through creating a new employee, setting the proper user account and tags, using the kiosk dashboard to clock in and out, and what...
