Being the owner or manager of a residential cleaning company can be an extremely stressful job. Between employee coordination, customer engagement, and finding ways to expand your business, even high-powered executives can start feeling overwhelmed by their many responsibilities.
For this reason, an increasing number of maid service owners are adopting feature-rich software solutions for cleaning service management in order to streamline their operations and make keeping their staff and clientele engaged easier. But how do you find the best cleaning service software for your company?
In the first part of this guide, we listed some of the vital features your management app should have. Now we’ll follow up on that by discussing a number of other crucial functionalities that can go a long way toward helping you successfully run and grow your cleaning business. Keep reading to learn more.
What does cleaning business management software do?
The purpose of cleaning management software is to provide a new, better way to perform the daily tasks that are necessary to run a successful maid service. By automating some tasks and completely eliminating others, business management software simplifies your operations and frees your staff up for other, more important tasks.
This kind of software also provides you with the essential data you need to make well-informed business decisions, expand your customer base, and achieve long-term growth. Some of the key functionalities that facilitate this process include:
Dashboards & reporting
Making important business decisions without access to critical reports that give you a complete view of how your business is doing is like throwing darts in the dark, except you’re gambling with the future of your company.
Your management software should enable you to effortlessly generate crucial reports on clients, staff, job costs, revenue and sales. Furthermore, it should contain comprehensive dashboards that allow you to readily compare different branches, adjust pricing, review turnover reports and staff stats, and improve sales and lead follow-up strategies.
Marketing & sales
Even the best service in the world won’t help your business thrive if potential customers don’t know about it. To help you advance this element of your business, your cleaning company software should come fully equipped with advanced online quote, instant scheduling, and invoicing functionalities that maximize convenience for your clientele.
Furthermore, it should also allow you to easily run automatic email campaigns, send text alerts, obtain reviews from your customers, create drip campaigns to reach inactive or potential clients, automatically follow up on online leads, and more.
Key Performance Indicators
Key Performance Indicators (KPIs) are a quantifiable measure of performance over time for a particular objective. They serve as long-term goals for companies to strive for, milestones for gauging progress, and provide critical insights the management team needs to make improved decisions.
Without well-defined, easy-to-track KPIs, it would be extremely difficult to get an objective measure of how well your cleaning business is doing. Your management software should facilitate this by providing you with cleaning industry-specific KPIs that enable you to easily set goals and track progress over a particular time period.
What is the best cleaning service software available today?
Without a doubt, MaidCentral is the go-to digital management solution for cleaning business owners in the United States. Built by and for housekeeping industry managers, this program contains the complete suite of functionalities you need to run and grow a residential maid service.
To see what our app looks like in action, get in touch with us today and schedule your one-on-one demo. We’re looking forward to answering your questions and helping you eliminate hassle, increase your profits, and carry your cleaning business from stress to success!