With all the information you need to take into account when organizing your technicians to operate as efficiently as possible, it’s easy to overlook details that can be of great importance. Luckily, with a couple of useful tips and a good cleaning business scheduling software, you can organize your operations so they run smoothly and yield excellent results. Keep reading to learn more about the best tips for scheduling clients.
How do you schedule cleaning clients?
When you implement a proper system for client scheduling, you can save time and complete more jobs in a day. Take a look at the following tips to optimize your booking.
Pre-define your operating hours
You need to clearly set your operation hours. Start with the window frame of 8 hours that typically begins at 8 a.m. and ends at 4 p.m. You can later modify this according to your clients’ requirements.
For instance, if your clients are mostly homeowners, they’ll usually want your service done while they’re away at work. However, if you also work with companies and other business facilities, they’re more likely to book your appointments once the working hours are over.
Organize according to geographic area
Organizing jobs in geographic clusters becomes easier as you gain more clients. However, if you’re only starting out, it can be challenging, which is why you should first target a narrower area and then expand it as you grow. The goal you should strive to achieve is to have less than 20 minutes of traveling per day.
Offer weekly, bi-weekly, and monthly service
By offering your clients weekly, bi-weekly and monthly services, you’ll have them on a consistent rotation. For clients that opt for monthly sessions, the optimal arrangement is to spread them out throughout the month. For example, if you have 4 customers booking monthly sessions, put each of them in a different week.
Mix small and large homes
Whenever possible, schedule smaller homes with larger ones. This way, you’ll be able to save both time and energy, but also maximize your revenue. Taking care of a large home requires a lot of effort, and when you combine it with a small property instead of another large one, your technicians will be able to keep their energy levels up.
Get a reliable scheduling app
Our comprehensive app allows you to not only manage your booking, but also keep track of your clients’ info, set reminders, organize job worksheets, and automate many other tasks for a streamlined experience for both your clients and your employees. With all the features it boasts, you’ll be able to create an impeccable booking system that ensures customer satisfaction.
Send client reminders
Send a reminder message to your clients a day before their appointment. This is a great way to avoid lock outs or no shows, but also to check if they need any extra tasks so your technicians can arrive prepared and carry out their job efficiently.
What is the best cleaning business scheduling software?
When you choose to work with MaidCentral, we’ll let you know all about the benefits of smart scheduling, how it can help you overcome common issues, and all the relevant information regarding its features. You can rest easy knowing that you’ll be able to keep your business running effortlessly.
Our system includes a comprehensive set of tools to facilitate your operations and help you save time while increasing revenue and keeping both your employees and customers happy. Contact us today, and we’ll schedule a free one-on-one demo to give you an insight into all the perks it can bring to your company.
