In a residential cleaning business, what gets measured gets managed. And knowing and managing your cleaning business direct payroll to revenue is one of the most important KPIs in your business. Nearly every other business decision you make will revolve around this...
Corey Boxx of Drive Social Media joined us on Smart Business Moves to discuss Facebook Marketing Strategies For Residential Cleaning Businesses. I have known Corey for over 7 years. He has been a part of the marketing team at Drive Social Media all of that time, and...
Knowing the lifetime value of a residential cleaning customer and how to calculate the value of a residential cleaning customer is incredibly important if you want to scale your home cleaning business. Controlling variables like customer churn, increasing the...
When you’ve got a customer who has more than one home for you to clean, this video will show you how to create a new home for an existing customer. The steps after creating the new home also include creating the service set and scheduling out the jobs for the...
There are many different cases as to why you’d have more than one service set for a single home or office building. Think of a service set as a unique job rotation for a specific property you clean and track in your cleaning business scheduling software. Service...
MaidCentral uses the word cancel to mean two different things. One is demonstrated in the video, how to cancel services. This action will cancel the selected job and all future jobs. Customers cancel for lots of different reasons (moving, financial reasons, pandemic,...
MaidCentral allows you to create zones so that you can create greater scheduling efficiency. Zones allow you to visualize your cleaning business schedule and help you make fast on-the-fly dispatch decisions to help you maximize efficiency with route planning and...
This video is a How To on setting up an office staff member in MaidCentral. It walks you through creating a new employee, setting the proper user account and tags, using the kiosk dashboard to clock in and out, and what their hourly pay will look like on the payroll...
Shawn Hill of Nice Job describes the power of Reputation Marketing to drive growth in your home cleaning business. Software can be a key advantage you can leverage to make this process easier. But everything he teaches applies to a manual process as well. 90% of...
This video will walk you through the steps on how to create a customer in MaidCentral. The reason to create a customer comes about mainly when you’ve just started using MC and have your customer information and need to get it into the system, without entering...
