by Austin Allen | Jun 18, 2021 | Features, Scheduling & Dispatch
There are many different cases as to why you’d have more than one service set for a single home or office building. Think of a service set as a unique job rotation for a specific property you clean and track in your cleaning business scheduling software. Service...
by Austin Allen | Jun 18, 2021 | Features, Scheduling & Dispatch
MaidCentral uses the word cancel to mean two different things. One is demonstrated in the video, how to cancel services. This action will cancel the selected job and all future jobs. Customers cancel for lots of different reasons (moving, financial reasons, pandemic,...
by Austin Allen | Jun 18, 2021 | Features, General, Scheduling & Dispatch
MaidCentral allows you to create zones so that you can create greater scheduling efficiency. Zones allow you to visualize your cleaning business schedule and help you make fast on-the-fly dispatch decisions to help you maximize efficiency with route planning and...
by Austin Allen | Jun 18, 2021 | Setup
This video is a How To on setting up an office staff member in MaidCentral. It walks you through creating a new employee, setting the proper user account and tags, using the kiosk dashboard to clock in and out, and what their hourly pay will look like on the payroll...
by Austin Allen | Jun 18, 2021 | Sales & Marketing
Shawn Hill of Nice Job describes the power of Reputation Marketing to drive growth in your home cleaning business. Software can be a key advantage you can leverage to make this process easier. But everything he teaches applies to a manual process as well. 90% of...
by Austin Allen | Jun 16, 2021 | CRM - Maid Service Software, Features
This video will walk you through the steps on how to create a customer in MaidCentral. The reason to create a customer comes about mainly when you’ve just started using MC and have your customer information and need to get it into the system, without entering...
by Austin Allen | Jun 16, 2021 | Features, Technicians
Personalize your employees account by adding their picture to their profile. Follow along with this How To video on adding their picture to their employee account. This image will be viewable internally and also be seen by the technician when logged into their...
by Austin Allen | Jun 16, 2021 | Features, Technicians
Once you’ve added a cleaning professional to the system, you’ll want to be sure to set their pay for the different service set types or scopes of work that they will perform. This is done from the Pay and Tax Info tab of the employee account. MaidCentral...
by Austin Allen | Jun 16, 2021 | Features, Technicians
MaidCentral offers four different pay types for you to select from. We’ll explain all four types offered. As we continue to talk about pay types we’ll show you how to set these pay types to your service set types, and then set the pay rate for each of your...
by Austin Allen | Jun 16, 2021 | Features, Technicians
This video walks you through the setup for adding employees, in this case, a cleaning technician to MaidCentral’s house cleaning scheduling software, and create their availability as well. MaidCentral has powerful tools for managing your cleaning technicians and...
